In this privacy policy Norseman Direct Ltd aim to set out in plain English the levels of privacy you can expect, how we use your data for orders and in general.

You have a right to object to our processing of your data, contact for any queries or requests including what information is stored by Norseman, if you wish data relating to you to be deleted, if you wish to restrict the data Norseman are processing, if you wish to rectify information stored by Norseman, if you wish to see the information stored by Norseman, You may need to verify your identity to do so.

Information Collected for the Purchase of Placing an order and Legal Accounting

Information is collected so that your order can be processed including a billing address, delivery address, email, telephone number and name. does not collect credit or debit card information, this is handled by a third party, Stripe.

This information is retained in the website database and in then transferred to our Accounting software program housed in our offices in Leeds, UK. The information is stored for instance so that addresses do not need to be re-inputted (if you agree to create an account on the website), for accounting and tax purposes.

WE DO NOT SELL ANY OF YOUR INFORMATION TO ANYONE ELSE. WE DO NOT GIVE YOUR INFORMATION TO ANYONE ELSE TO USE TO CONTACT YOU. We do share our data with Google who analyse site visits. You can opt out of this service 

Information Collected Not Directly for the Purpose of Placing an Order uses cookies to populate the shopping cart (it will not work without this), the site collects analytical data such as which product has been looked at the most, how often someone adds an item to their shopping cart. Our Live Chat software displays IP addresses and approximate location of visitors as well as which pages they have viewed but does not record this unless a live chat is opened. 

Norseman collect  information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This data is only kept for around 25 mins unless you interact with our Live Chat in which it may be kept for later. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site. 

If entering a Live Chat and you have opted to include your email address we may use this later to follow up the chat especially if the chat was interrupted. You can ask us to delete this information, or view an archive of the conversation by emailing

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, you would not be able to place an order via without cookies being in place.


If you would like to receive marketing information including coupons, discounts and offers please sign up to the newsletter. You will received periodically an email with our latest offers.

Abandoned Carts

If you don't complete an order but only complete part of the order page we will email you to give you opportunity to complete the order, this will be attempted twice, you can cancel this by selecting on the relevant box at the bottom of the email.